Roister Party

How do I become a vendor on Roister?

Follow the account creation process and select "Vendor" during registration.

Once your account is reviewed and approved, you can complete your vendor profile.

What information do I need to include in my vendor profile?

Your business name and contact information

A detailed description of the services you offer

Pricing for your services

High-quality photos and videos showcasing your work

(Optional) Links to your website or portfolio

What are the approval criteria for becoming a vendor?

We review all vendor applications to ensure they align with our platform's standards and user needs.

We look for vendors with relevant experience, professionalism, and a commitment to high-quality service.

Managing Your Profile and Services

How do I update my service offerings and pricing?

Log in to your account and navigate to "My Profile" or "Vendor Dashboard."

You can edit descriptions, pricing, and add new service packages.

How do I upload photos and videos to my profile?

Log in to your account and navigate to "My Profile" or "Vendor Dashboard."

Look for the "Photos" or "Media" section to upload

high-quality images and videos that showcase your work.

Can I offer custom quotes to users?

Yes! Users can contact you directly through your profile to discuss custom service needs and pricing.

Bookings and Payments

How do I receive bookings from users?

Users can book your services directly through your profile if you offer online booking.

They can also contact you to discuss custom bookings.

What payment methods can I choose for receiving payouts?

You can select your preferred method for receiving payouts during your account setup (e.g., bank transfer, online wallet).

How do I get paid for my services?

Payments for booked services are processed securely through our integrated system.

Funds are typically released to your account after the service is complete and confirmed by the user, minus any processing fees.

Communication and Customer Support

How can I communicate with users who book my services?

We provide a messaging system within your account to communicate directly with users who book your services.

What if I have a question or need help with the platform?

We offer dedicated vendor support! Reach out to our team via email support@roister.tech, live chat (during business hours), or phone (if applicable) for assistance.

General FAQs for Users on Roister

Finding Vendors and Services

How can I search for vendors on [Your Company Name]?

Use the search bar at the top of the homepage. Enter keywords related to the service you need (e.g., "event planner," "wedding photographer," "birthday party supplies").

Browse through categories on the homepage to explore different service providers (e.g., "Event Planning," "Photography & Videography," "Kids & Family").

Utilize filters on the search results page to narrow down your options by location, price range, customer rating, and more.

Can I see reviews for vendors before booking a service?

Yes! Most vendor profiles will display customer reviews and ratings. This can help you gauge the vendor's quality, professionalism, and communication style.

How do I know which vendor is the right choice for me?

Read through vendor profiles carefully, paying attention to their service descriptions, pricing, photos, and customer reviews.

Consider contacting a few vendors directly to ask questions and discuss your specific needs.

Booking Services and Payments

How do I book a service with a vendor?

Once you've found a vendor you like, click on their profile to view their detailed information and services offered.

Look for specific service packages or contact the vendor directly for a custom quote.

If the vendor offers online booking, select the date, time, and any additional options for the service.

Proceed to checkout and securely pay for the service using our integrated payment system.

What payment methods do you accept?

We accept various payment methods, including credit cards, debit cards, and some digital wallets (check our website for details).

What happens if I need to cancel a booking?

Cancellation policies vary by vendor. Refer to the vendor's profile or contact them directly to inquire about their specific cancellation terms.

Using the Platform and Support

How do I update my account information?

Log in to your account and navigate to "Settings" or "Profile."

You can edit your name, email address, phone number, and password.

What if I have a question or encounter an issue using the website?

We offer multiple ways to get help:

Browse our FAQ section for answers to frequently asked questions.

Reach out to our friendly customer support team via support@roister.tech, live chat (during business hours), or phone (if applicable) for assistance.

Is there a way to leave feedback for vendors?

Yes! After you've used a vendor's service, you'll be prompted to leave a review on their profile page.

Share your experience by rating the vendor's service quality, professionalism, and communication.

Leaving a detailed review helps other users make informed decisions.

Additional Information

Is there a cost to use Roister?

It's free to browse vendor listings and search for services on our platform. However, vendors set their own prices for the services they offer.

What types of services can I find on Roister?

We offer a wide range of services across various categories, including event planning, photography & videography, entertainment, rentals, health & beauty, and more (see full list on our website).

We're committed to providing you with a user-friendly platform to connect with amazing vendors! If you have any questions not covered here, please don't hesitate to reach out to our support team.